Every year, 1000s of BIGGBY® COFFEE owners, baristas, home office staff, and vendors gather for a fun and exciting two-day event know as AFM (Annual Franchise Meeting). Within this meeting, office at home staff shower owners and baristas with encouragement as they continue to build their businesses and grow the BIGGBY® COFFEE brand! The award of Store of the season is presented to the biggby coffee that received the most nominations by none other than their potential customers! This award is presented to the store which has shined within their community above the rest. This store has grown in relationships with their customers, community, and staff, and left an enduring impression on those that walk through the doors.
BIGGBY® COFFEE is excited an honored to name BIGGBY® COFFEE Flat Rock the 2019 Store of the Year! Owned and operated by Diane Parker, BIGGBY® COFFEE Flat Rock has been open just over 3 years and it has been exemplary in growing the BIGGBY® COFFEE brand. Parker and her team of baristas have gone above and beyond to exude the BIGGBY® COFFEE core values of “Make friends, Have some fun, B yourself, and Share great coffee.”
Situated right in the center of Flat Rock, Woodhaven, Brownstown, and New Boston, the group went to great lengths to access know their customers from all these communities.
“We are so thankful to remain Flat Rock, but in addition [be] an element of the neighboring communities of Woodhaven, Brownstown, and New Boston!” Parker said. “It means we have customers from a variety of communities with different views, opinions, and all of find acceptance [at BIGGBY® COFFEE Flat Rock]; we have been a reflection of our customers!” Parker said.
Focused on being a place where everybody is loved and accepted, BIGGBY® COFFEE strives to provide a warm and inviting environment. Between their upbeat music, friendly baristas, and unintimidating drinks like the Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE is home to a fantastic experience for everybody that visits! Encouraged to get to know their customers and involve themselves inside their communities, BIGGBY® COFFEE locations through the nation turn it into a goal to get to know their potential customers and offer a house out of the house.
“We love being included in our communities and believe our community has noticed and appreciated our involvement. Our baristas are dedicated to their jobs as well as their customers which is reciprocated by our customers who worry about them as well…. To become recognized among the many great stores which have been nominated inside the product is a thrill by itself,” Parker said.
Parker gives a lot of credit to this award to her carefully chosen staff. While all in numerous walks in your life-some senior high school students, some mothers to young children, plus some older ones-each is educated to a very high standard that can empower them inside their position and in in their community. Just as essential as their potential customers, Parker noted she enjoys the kdqcat that she has in aiding her employees fulfill their goals and dreams.
Raise the lattes with all the rest of BIGGBY® Nation while we congratulation Diane Parker as well as the rest of her team on the excellent achievement of becoming the 2019 BIGGBY® COFFEE Store of the Year.
BIGGBY® COFFEE, East Lansing, Mich.-based, was started using a single store on March 15, 1995. Twelve months later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on the handshake and $4,000, made a decision to franchise the reasoning. BIGGBY® COFFEE’s cultural values of Make Friends, Have Fun, B Yourself, and Share Great Coffee help coffee-lovers and also the coffee-curious alike benefit from a less pretentious and fun strategy to the conventional gourmet cafe paradigm.
Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear® and Caramel Marvel®, BIGGBY® baristas give a unique experience dedicated to brightening their customers’ day and supporting them in building a life they love. The “Big ‘B’” on the orange background caught on, and today BIGGBY® COFFEE has greater than 230 cafes across 9 states and counting including Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida, and Texas. In 2018, BIGGBY® launched a location Representative Program and currently has 8 Area Representatives in 6 states.